Privacy Policy
Last updated: August 17, 2026
1. Introduction
Sylvana ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our SEO automation platform.
2. Information We Collect
We collect information you provide directly to us, including your name, email address, company name, and billing information. We also collect usage data about how you interact with the Service, including site audit data you submit for analysis.
3. How We Use Your Information
We use your information to provide and improve the Service, process transactions, communicate with you, and ensure the security of our platform. We may also use aggregated, anonymized data for analytics and service improvement.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with trusted service providers who assist us in operating the Service, or when required by law, to protect our rights, or in connection with a business transfer.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data by contacting us.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. You may also have the right to object to processing and to data portability.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and improve the Service. You can control cookies through your browser settings.
9. Third-Party Services
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@sylvana.app.